Orders placed before 10AM will be shipped the same day and delivered as follows:

• Monday: Delivered by Wednesday

• Tuesday: Delivered by Thursday

• Wednesday: Delivered by Friday

• Thursday: Delivered by Monday

• Friday: Delivered by Monday

• Saturday: Delivered by Wednesday

Orders placed after 11AM are not guaranteed for same-day shipping and will most likely be processed the following business day.

For urgent orders, it is strongly recommend to place your order in the early morning

Please ensure your shipping address and contact information are accurate at the time of purchase. CCOLLECTIONUK_ is not responsible for delays or lost items due to incorrect shipping details or postal service issues.

By placing an order with CCOLLECTIONUK_ you acknowledge and agree to all terms stated in this policy.

You can reach us anytime via our Instagram or email which can be found at the bottom of this page. We aim to respond quickly, usually within one business day.

All payments are non-refundable. Once an order is placed and payment is processed, it cannot be cancelled or refunded under any circumstances. Please review your order carefully before checking out.